Think you're the best in application support? We want you!
Questrade Technologies Group (QTG) acts as the back-bone for Questrade. They act as strategic partners with each business unit to help Questrade leverage technology to gain competitive advantage. The team is comprised of very skilled, very committed individuals working collaboratively. They collectively create a unique work environment that is fast-paced and challenging, but also very open and supportive. So are they the serious, geeky-types? No way! Fun, freedom, flexibility is how QTG members describe the work culture here.
And where does the Application Support Analyst fit into this?
Applciation Support Analyst will provide 3rd-tier technical support of the business critical applications at Questrade.
What’s it like working as a Application Support Analyst at Questrade?
As a Application Support Analyst, you will provide 3rd-tier technical production support for mission critical custom brokerage applications and databases. Timely investigate and troubleshoot incidents, support issue resolutions, be involved into configuration and installation of production applications. Work with development, QA and infrastructure teams to understand applications and resolve incidents in all production/DR/QA environments. Shift work is required for this role.
Are YOU our next Senior Database Administrator? You are if...
You have 2+ years of experience in application support
You have linux administration and troubleshooting skills (RHEL 5+, Centros 5+)
You have working knowledge of at least one of linux shell scripting languages
You have experience supporting IIS .Net applications and websites
You have good problem investigating, analyzing and solving skills
You have an understanding of DevOps tools and methodologies
You have an understanding of SQL Databases – including basic query’s and investigative work
You love to learn, and demonstrates a commitment to learning Questrade's business and ongoing professional development
You have well-developed communication and negotiation skills
Brownie points if you have…
Knowledge of Docker and PaaS (OpenShift Origin)
Knowledge of Nagios Enterprise
Knowledge of Splunk
Understanding of Public Cloud infrastructure model (Azure, Amazon)
Good understanding of networks, routers, and TCP/IP and UDP protocols
Experience and/or personal interest in the financial industry